Frequently asked questions
Straight answers on ordering custom clothing and uniforms, embroidery and print, trade accounts and delivery.
Is there a minimum order?
No, there's no minimum order. We supply everything from a handful of embroidered polos to complete uniform programmes for multi-site businesses, with bulk discounts as quantities rise.
How does ordering decorated clothing work?
Two easy routes. Order directly on the website: pick your garments, upload your logo and choose the decoration method and position right on the product page. Or send your requirements through the quote form and we'll reply with pricing and a free digital proof, usually within one working day. Either way, everything is decorated in-house in Wolverhampton, West Midlands and delivered anywhere in the UK. See our decoration methods page for how embroidery and print compare.
How large an order can you handle?
As large as you need. Our in-house decoration capacity is one of the largest in the UK, so bulk orders and uniform rollouts of thousands of garments across multiple sites are routine for us. Tell us your quantities and deadline and we'll build the production schedule around them.
Embroidery or print, which is better for my uniform?
Embroidery gives a durable, premium finish that suits polos, sweatshirts, softshells and knitwear. DTF and screen printing handle fine detail, bold graphics and large runs, ideal for t-shirts, hi-vis and events. All methods run in-house, and we'll recommend the right one for your garments when we quote.
Can you beat a quote I already have?
Very likely. We price-match like-for-like quotes and can usually beat them. Decoration happens in-house, so there's no middleman margin built into our prices.
Do you offer trade accounts for businesses?
Yes. Trade customers get their own login with agreed price lists, quick ordering by product code and one-click reordering of saved products and sizes. See our Trade & Bulk Orders page to apply.
Where do you deliver?
Everywhere in the UK. We're based in Wolverhampton in the West Midlands and ship nationwide, from single boxes to bulk uniform rollouts across multiple sites.
How fast can you turn an order around?
Your free digital proof usually arrives within one working day. Customised orders are typically produced and dispatched within 3 to 10 working days of logo approval, depending on quantity and decoration method. Plain, undecorated garments can be dispatched next working day. With one of the largest decoration capacities in the UK, big orders don't slow us down, and urgent deadlines are often possible.
Can I order plain garments without decoration?
Yes. Every garment on the site can be ordered plain, with next working day dispatch available, and you can add your logo later whenever you're ready.
Do you offer credit accounts or payment terms?
Yes. Business customers can apply for a credit account with payment terms, subject to a successful credit account application. Ask about credit when you set up your trade account.
Can't find your answer? Ask us directly, we reply within one working day.
Get a quote